How to Prepare Your Project for Moderation

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How to Prepare Your Project for Moderation

29 July 2026

#guides

Before submitting your project for moderation, make sure your website or Telegram bot is fully ready to operate. These recommendations will help you avoid rejection for technical or informational reasons, but they do not guarantee that moderation will be passed.

The project must be ready to operate

Before submitting for moderation, make sure that:

  • the website or bot opens without errors
  • all main pages, sections, and buttons work correctly
  • the website features products or services that are available for review
  • the content is not test, empty, or unfinished

If the website is unavailable during the review, or the project is still under development, moderation may be declined until these issues are resolved.

Provide contact details

Your project must include support contact details.

Suitable options include:

  • an email address
  • Telegram
  • WhatsApp
  • a ticketing system on the website

Providing at least one working method of contact is enough.

Provide key information about the project

Users must understand exactly what your project is selling.

We recommend including:

  • a description of the products or services
  • the company or brand name (if applicable)
  • payment terms
  • delivery information (if applicable)
  • return or cancellation terms (if applicable)

What is taken into account during moderation

During the review, we assess, among other things:

  • the availability of the website or Telegram bot
  • whether the main sections function properly
  • whether there is a clear description of the products or services
  • whether contact details are provided
  • whether the project meets the service's requirements

If necessary, we may request additional information about the project.

What can lead to rejection

A project may be rejected if:

  • the website or Telegram bot is unavailable
  • the project appears unfinished or is still under development
  • the main pages, buttons, or scenarios do not work
  • the project has no products or services
  • there are no contact details
  • there is not enough information to review the project
  • the project involves products, services, materials, or use cases that the service does not work with

If the rejection is due to technical or informational shortcomings, the project can be resubmitted for moderation once these issues have been fixed.

Before submitting, check that

Before submitting your project for moderation, make sure that:

  • the website or Telegram bot is working
  • the main pages open correctly
  • the products or services are available for viewing
  • support contact details are provided
  • the project description matches its actual activity

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